Customize Jira integration | Integrations & translations

Customize Jira integration

Denis Ligonja

Would be nice to have the possibility to set custom component, issue type etc for issues that gets forwarded to Jira.

Also, it would be great if we could further customize the JIRA reports. And when closing the JIRA ticket, it would close the Shake ticket as well, to prevent duplicated manual work.

August 10, 2021

Petra Gluhak

Merged in a post:

Change JIRA "Reporter" based on email of bug reporter

Joseph Ross

The best experience with the JIRA integration would be if the JIRA ticket reporter were automatically set based on the email of the person who reported the bug. If that email address doesn't match a user, it could keep the default reporter.

September 14, 2021

Petra Gluhak

Merged in a post:

Customize Jira labels

Varun K Advani

Currently, the labels in JIRA are all "Shake", but we would like to know where it's coming from and we would like to differentiate between our Dev, UAT, and Prod environments.

September 10, 2021

Petra Gluhak

Hey Denis Ligonja,

Thank you for the input, we'll look into it.