Features

We would to optimize our template and force users to fill fields that for us are necessary to resolve issues Example: add a list of our features and force user to chose one when an issue is raised

Instead of getting inbuild button users needs create their own button and needs place the button in diffrent places in ui

Visually see what the user did prior to reporting you a ticket.

need for web sites

It would make copy/paste much easier.

We allow users to change language within the app, but Shake SDK is still showing device's locale.

Elevate your brand's presence with our Web SDK custom branding feature. Tailor colors, fonts, and more to reflect your brand's identity seamlessly.

👩‍💻 Monitor and interact with your app's users effortlessly with Shake's App users module. Easily access user lists, attributes, and submitted tickets on your dashboard while providing users access to their previous tickets. 👨‍💻

Ability to search by our own custom fields within the tickets — such as "organisation name" or "username" in our case